Welcome to Raven House! Formerly known as Willow Creations. Our current processing time is 3-4 weeks.

Payment, Custom Order and Local Pickup Policy

Payment

We accept PayPal, and all major credit cards.

Cash Payment

We do accept cash payment for local orders only. Please message us for details.

Custom Order Invoices

We do require payment first before any custom order is completed unless other payment arrangements have been made.

 

Unpaid invoices will be canceled after 30 days of non payment. We will send reminder invoices and will only email you once in regards to your invoice towards the end of that 30 days. If we receive no response after 48 hours, we will cancel your order.

Local Pickup Policy

Once your order has been completed, we will email you with instructions on where to pickup. If you ordered via an offer on Tooele Crafting Caboodle, we will tag you there when your order is ready. Due to storage limitations we will only hold your order for 30 days. We will either email or message you once before the end of that 30 days. If we do not receive a response within 48 hours, we will consider your order abandoned and will resell your order. No refunds will be issued if an order is abandoned. We understand that things come up and emergencies happen. and will do our best to work with you.